HomeRefund Policy

Refund Policy

Thank you for shopping at store.netfosys.in.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Netfosys Information Technologies India Pvt Ltd, Office 412, 4th Floor, RR Towers, Abids, Hyderabad..
  • License refer to the Microsoft or Antivirus Software Licenses
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to store.netfosys.in, accessible from store.netfosys.in
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Refunds/Cancellations

You are entitled to cancel Your Order within 5 days without giving any reason for doing so.

The deadline for cancelling an Order is 5 days from the date on which You received the Licenses in your Microsoft Admin Portal .

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 5 to 7 days from the day of cacelling the order.

We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

  • Approved refunds will be processed within 5-7 working days after the Microsoft License has been removed from the Customer Admin panel.
  • Refunds will be credited to your original/source payment method or bank account.

Returning Goods

If you have a Microsoft paper license, please return it to the Netfosys Information Technologies India Pvt Ltd head office at the following address:

Office 412, 4th Floor, RR Towers, Abids, Hyderabad.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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